INVEST IN YOUR RESOURCES
A question that is often asked when training is discussed, “what is the return on investment” – the answer unfortunately is linked to the vision and strategic outcomes that should be achieved by these training interventions. This require careful consideration and processes to identify the CORRECT training for the CORRECT reasons and for the CORRECT individual to meet company objectives.
FIRST AID TRAINING – GENERAL SAFETY REGULATION (3)
|WORKPLACE FIRST AID||2-3 Days||Unit Standard 116999: Apply accurate information about HIV & AIDS to everyday life||Unit Standard 119567: Perform basic life support and first aid procedures|
|FIRST AID LEVEL 2 & 3||4 Days||Advanced First Aid in the workplace|
HEALTH AND SAFETY – OCCUPATIONAL HEALTH & SAFETY ACT & CONSTRUCTION REGULATION, HAZARDOUS SUBSTANCES WHERE APPLICABLE
|BASIC FIRE FIGHTING||4 HOURS||Theoretical background and practical|
|EMERGENCY PREPAREDNESS AND RESPONSE||4 HOURS||Legislative guidelines, theory and practical|
|EMPLOYEE OVERVIEW||3 HOURS||Legislative requirements and functions|
|HEALTH & SAFETY REPRESENTATIVE||1 DAY||Legislation, functions and requirements|
|LEGAL COMPLIANCE||3 HOURS||Legislative requirements and functions|
|WORKPLACE INVESTIGATIONS TO INCIDENTS/ACCIDENTS||1 DAY||Legislative guidelines, theory and practical|
|HAZARDOUS CHEMICAL SUBSTANCES||1 DAY||Legislative guidelines, theory and practical|
Workplace First Aid: 14-15 October 2019
Health and safety representative: 18 September 2019
Basic Fire fighting: 19 September 2019
Frontline Service Excellence: 21 October 2019
|BUSINESS COMMUNICATION – WINNING COMBINATION||1 DAY||Self-development, verbal and written communication techniques|
|COACHING 4 BETTER WORK PERFORMANCE||2 DAYS||Aimed at Managers/Supervisors to uncover constraints and orchestrate high performance teams|
|CONFLICT RESOLUTION||1 DAY||Finding solutions and learning self-control|
|COST AWARENESS FOR SALES/MARKETING STAFF||1 DAY||Introspection, cost awareness and effective use of time|
|CUSTOMER SERVICE EXCELLENCE||1 DAY||Self-development and confidence and communication principles|
|DRUG & ALCOHOL ABUSE, DOMESTIC VIOLENCE||1 day||The effects on health and choices to make|
|FRONTLINE RECEPTION||1 DAY||Focused on self-discovery, development and achievement of customer service excellence & work principles|
|HIV/AIDS||1½ DAYS||In depth theoretical aspects and practical aspects to HIV as disease and programmes in the workplace|
|HIV/AIDS AWARENESS||3 HOURS||On-site presentation to keep Employees informed of the disease and relevant statistics|
|HOSPITALITY: FRONTLINE SERVICE EXCELLENCE||1 DAY||Expectations and exceeding expectations|
|GOOD HOUSEKEEPING PRACTICES||1 DAY||Functionalities within the combined service picture|
|LIFE SKILLS||Various||Various – contact us to discuss our options at different levels|
|MANAGEMENT & LEADERSHIP||2 DAYS||Level: Intermediate. Focused on self-development and all leadership principles|
|PERFORMANCE APPRAISALS AND MOTIVATION||2 DAYS||Identification of task outcomes and measurables to motivate and/or address performance outcomes|
|PROFESSIONAL PERSONAL ASSISTANT||1½ DAYS||Self-development, confidence and effective management of self/tasks|
|TIME MANAGEMENT||1 DAY||Management of self and implementation of effective time management techniques|
3 hour power workshops
Motivation is a critical issue; it is at the heart of your own well-being and Business’s success. The workplace motivation that one should be concerned about is the high level of performance that brings results in meeting and exceeding organizational objectives. Training is at the heart of achieving high performance.
- “SELL SELL SELL” – aimed at Employees that deal with Customer sales
- Talk Customer – speaking a “language” that meet Customer needs
- Conflict Solutions – negotiating a positive outcome
- Telephone Etiquette – language, voice and acceptable behaviour
- Time Management – “manage yourself not your time”
- Building Self-confidence – fun, interactive and engaging
- Wellness @ home / @ work – principles of “healthy”
Team building is based upon a decision to achieve specific outcomes at the end of the team building programme. Let your team achieve more!
- Team building based on “play” can achieve more in one session than overwhelming amounts of theoretical discussions
- Programmes designed during discussions to meet specific expectations, gain commitment and establish continued competence
It is evident in today’s ever changing and developing landscapes that legislative compliance has taken an integral part in day-to-day business operations. Our focus is to assist with legislative review policies / procedures, development and reform strategies.
Effective training and development programmes together with structured development plans for individuals enhance a greater pool of skilled Employees in industry.
- BASIC CONDITIONS OF EMPLOYMENT ACT – do they know what is expected of them?
- LABOUR RELATIONS ACT – should we discipline or develop?
- EMPLOYMENT EQUITY ACT – training and development to meet succession planning and development on all levels
- SKILLS DEVELOPMENT ACT – access to funding for development
- SKILLS DEVELOPMENT LEVIES ACT – how to contribute
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SAIOSH Technical : 23854715 │PSIRA Grade B : 130916 │CHSM (SACPCMP) : 732/2018